Job Description

Salary : $37,999.00 - $41,799.00 Annually
Location : Hampton, VA
Job Type: Full-Time Permanent
Job Number: 08689
Department: Economic Empowerment & Family Resilience
Opening Date: 06/10/2025
Closing Date: 6/16/2025 11:59 PM Eastern
FLSA: Non-Exempt


Function


"Join the City of Hampton team! As a proud V3 (Virginia Values Veterans) employer and a designated Military Spouse-Friendly Employer, we are committed to supporting veterans and military spouses. We offer a welcoming and inclusive workplace, recognizing the unique skills and experiences that military families bring. Come work for Hampton, a vibrant waterfront community celebrating and embracing 400 years of history and innovation, creating an even more dynamic future! We are located in the center of the Hampton Roads region and offer lots of waterfront fun, rich and diverse history, and a vibrant restaurant scene. Hampton offers excellent benefits, career and professional development, tuition reimbursement and other benefits."
Are you passionate about helping people, love being organized, and want to be part of something that truly makes a difference?
The City of Hampton's Department of Economic Empowerment and Family Resilience is on a mission to help residents break through barriers and build brighter futures-and we need an Administrative Assistant who's just as committed to that vision.

?? In this role, you'll:
?? Support community-based programs and initiatives
?? Welcome and assist diverse clients with kindness and professionalism
?? Help ensure smooth operations and accurate records
?? Be a key player in helping residents move from surviving to thriving

If you're someone who thrives in a service-focused environment, enjoys building community relationships, and takes pride in being resourceful and efficient, this role is for you.

?? Apply today and become a part of Hampton's movement toward equity, empowerment, and economic resilience. Let's build better together!
Key Responsibilities:

• Greet and assist a diverse range of visitors and callers with professionalism and empathy.
• Support departmental programs and initiatives through the preparation of documents, reports, and presentations.
• Maintain accurate records, schedules, and calendars while coordinating meetings and events.
• Handle timekeeping, personnel records, inventory, and office supply management.
• Work collaboratively with team members and community partners to ensure effective service delivery.
• Assist with budgeting and invoice processing as needed.
• May supervise clerical support staff.

Minimum Requirements

• Completion of a standard high school course of study or GED; business school training or coursework in Office Administration preferred.
• Requires a minimum of three (3) years of responsible clerical experience, preferably within a municipal government or other service related organization, is required.
• Requires thorough knowledge of current business practices and protocols involved in providing services and quality customer service to the public.
• The ability to take and transcribe dictation may be required. Computer skills that include proficiency in word processing, spreadsheet, and presentation software are required.
• Experience in a public-facing human service organization working with diverse clients
• Passion for helping and community engagement
• Focused on building rapport and community relationships
• Operational and service delivery excellence
• Resourceful and motivated to inspire positive change in communities and people
• Must possess a valid driver's license and maintain a satisfactory driving record based on the City of Hampton's criteria.
• Must successfully pass a background check related to the position prior to an offer of employment or promotion

Additional Requirements

• The incumbent must exercise discretion and diplomacy when dealing with customers. Strong customer service and interpersonal skills are essential. Must have flexibility to work non-standard work hours when needed.
• This is a non-exempt position. Must possess the ability to make minor decisions in accordance with established policies and procedures; must be able to coordinate and organize resources in efficient and effective ways to meet goals; must be able to multitask.
• Requires the ability to prepare effective written communication and the ability to communicate effectively verbally.
• Must be detail-oriented, possess good organizational and follow-up skills, and have the ability to prioritize and meet deadlines.
• Must be able to create and maintain harmonious relationships and confidentiality with diverse populations.

Benefits Overview
This is a summary of benefits associated with permanent, full-time positions. Benefits associated with other positions can be found with specific job listings. Benefits begin on the 1st of the month following one full calendar month of employment in the following benefit plans:

• Sentara Health Medical Insurance
• OptumRx
• Delta Dental Insurance
• Anthem Blue View Vision
• FSA Reimbursement accounts

• Standard: Accident and Critical Illness
• Trust Mark Universal Life Insurance
• Legal Resources Plan
• Mission Square: 457 / Roth IRS / Roth 457 (b) IRA

• Employees begin accruing annual and sick leave immediately.
• Other forms of leave include:
  • Maternity Leave
  • Parental Bonding Leave
  • Care for Sick Parent Leave
  • Birthday Leave
  • Personal day (available every quarter)

The eleven paid holidays each year include:

• New Year's Day
• Martin Luther King, Jr. Day
• President's Day
• Memorial Day
• Juneteenth Day
• Independence Day
• Labor Day
• Veterans' Day
• Thanksgiving Day
• Christmas Day
• Employee's birthday
• A tax deferred retirement plan 457 is offered through the ICMA Retirement Corporation. An after-tax retirement plan, Roth IRA, is offered through the ICMA Retirement Corporation (1-800-669-7400). For more information, see the
• Group life insurance is offered through the VRS and the carrier is the Minnesota Life Insurance Company.
  Tax deferred retirement plan 457 is offered through the ICMA Retirement Corporation (1-800-669-7400). For more information, see the
• Training and Career Development: The Employee Education Assistance Program (EEAP) encourages employee development through (1) educational programs leading to a degree, (2) skilled craft or trade training leading to a certificate or license and (3) coursework to renew and update skills. Eligibility criteria apply. In addition, the City offers training opportunities in technological, leadership, supervisory, and other areas of government/business knowledge and skill development.
• Medical/Dental and Dependent Care Reimbursement Accounts are offered on a pre-tax basis in order to reduce the amount of tax the employee pays.
• The Employee Assistance Program (EAP) is confidential and personal counseling service for the employee and their immediate family (757-363-6777, 1-800-899-8174 or
• Direct deposit into most banks is a convenient finance feature.
  Savings bonds are available to the City's workforce.
• Employees are covered for Workers' Compensation where appropriate.

01


Do you have a High School diploma or successful completion of a GED?

• Yes
• No

02


Which of the following options best describes your highest level of education?

• High School or GED
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• Doctorate

03


Which of the options below best describes your experience in performing responsible administrative and clerical support tasks?

• No experience
• Less than 1 year of experience
• 1-2 years of experience
• 2-3 years of experience
• 3 or more years of experience

04


Which of the options below best describes any work experience you have had in a municipal setting?

• No experience
• 1-2 years experience
• 3-4 years experience
• 5 or more years experience

05


This position may require that you possess a valid Virginia Motor Vehicle Operator License and have a satisfactory driving record based on the City of Hampton criteria. Failure to provide your driver's license number will prevent us from considering your application. Please confirm your driver's license number by entering it below:
06


This position requires the successful completion of a Virginia Criminal History Background Check. I understand that this is required.

• Yes
• No

07


I understand that this position will require the flexibility to work non-standard work hours that may include nights, weekends and holidays as needed. Are you willing to accept work during these times?

• Yes
• No

08


I understand that this position is non-exempt.

• Yes
• No

09


Are you authorized to work in the United States?

• Yes
• No

Required Question City of Hampton, VA

Job Tags

Holiday work, Permanent employment, Full time, Work experience placement, Christmas work, New year, Immediate start, Night shift,

Similar Jobs