Job Description

Family Medicine - Physician - Administration at Spectrum Health Services, Inc. - Pennsylvania Association of Community Health Centers summary:

A PA licensed Family Medicine Physician responsible for clinical care delivery, quality assurance, and administrative oversight within a primary care setting. Leads and supervises clinical staff, manages care coordination for chronic disease patients, and ensures compliance with regulatory standards. Facilitates provider relations, participates in staff development, and supports the organization's mission to serve underserved populations.

Job Details

Essential Functions:

• Function as a Clinical Provider with a minimum of 6 sessions per week and as needed to facilitate access to care.
• Must be a PA licensed Family Physician.
• Shares back-up on-call responsibilities with the CMO.
• Supervises the Clinical Care Coordinator who provides daily care coordination, consultation and intervention to patients with one or more chronic diseases. Responsible for identifying said population via provider/external health facility referral, utilization management referral, disease registry reporting mechanisms and patient self- referral.
• Takes a leadership role in developing and implementing a continuous quality assurance program that focuses on high quality clinical care through the Patient Centered Medical Home (PCMH) care delivery model, patient satisfaction, risk management, compliance, and patient safety.
• Reviews Center performance and effects changes as necessary to improve services, optimize resources, reduce risk, and assure compliance with regulatory requirements.
• Develops a positive relationship with area medical providers, and other medical or behavioral health service organizations to ensure access to care for Center patients and an effective referral and consulting process.
• Fosters an environment oriented to achieve the Center’s mission to serve the underserved in a primary care setting while maximizing the use of limited resources.
• Assists with vendor relations, training, and in-services.
• Manages student externships and internships, in collaboration with Human Resources.
• Immediately investigate patient complaints and incidents.
• Reviews and approves provider sick time and paid time off requests.
• Ensures that the policies and procedures of the Center are followed and that the Center is prepared for surveys/inspections.
• Oversees and ensures clinical policies are appropriate and current. Assist with the oversight of Risk and Compliance related policies and procedures as directed.
• Develops staff to achieve high quality services with a high level of patient satisfaction and efficiency.
• Maintains and submits required data for reports, such as for the Unified Data Submission to HRSA and provider productivity report.
• Participates in the selection, interviewing and onboarding of applicants for open positions related to clinical services and coordinates job-specific training for new hires.
• Performs quarterly one-on-one meetings with providers and participates in annual evaluations and competency assessments for direct reports.
• Attends required meetings and participates in committees, as directed by the CMO.
• Other duties as assigned.

Supervisory Functions:

• All Physician Staff (Family Medicine, Internal Medicine and Pediatricians)
• Indirectly supervises all non-physician provider staff, in coordination with the Senior Clinical Director and Director of Integrated Care

Qualifications:

• Board Certified PA Licensed Family Medicine Physician
• Three years minimum managerial experience
• FQHC experience preferred

Keywords:

Family Medicine, Primary Care, Clinical Supervision, Patient Care Coordination, Quality Assurance, Risk Management, Healthcare Compliance, Chronic Disease Management, FQHC, Medical Home Model

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