The Position At Roche, you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted, and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop, and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Opportunity: Applies support and provides expertise in the execution of processing for payroll accounting and tax administration. Interfaces with employees, stakeholders, leadership, and Centers of Excellence, providing information and analysis, ensuring a high customer service level. Proactively identifies and troubleshoots complex issues to determine root causes and solutions for resolution. Analyzes data and identifies trends in general business conditions and other related areas. Analyzes end-user feedback to promote continuous improvements and translates the business' needs into appropriate process design solutions. Develops useful training material and trains the user community on new functionalities, processes, and guidelines aligned with BPO. Manages data, system, and process for their area of expertise to ensure its integrity and ability to provide accurate and timely delivery of information and/or transactions. Performs transactions and processes requiring evaluation and interpretation based on accounting and tax expertise. Provides appropriate answers, expert advice, and/or actions for routine and complex issues regarding a wide variety of accounting and tax-related topics. Conducts audits to ensure a high level of data integrity and compliance. Researches issues within the area of specialization; reviews and analyzes trends and issues, and implements process improvements. Who You Are: Associate degree in business administration or a related field. 3+ years of experience as a Payroll Analyst or any related position. Broad knowledge of HR services, including affiliate policies and programs. Knowledge of state payroll regulations and tax laws to maintain compliance requirements. Address inquiries from various taxing jurisdictions, perform tax audits, and conduct risk assessments. Excellent problem-solving and analytical skills to resolve a variety of routine, complex issues. Strong stakeholder management, communication, and change management skills. Strong customer service and interpersonal skills. Experience in a shared service center, preferably in an HR services environment. Proven track record of being able to deliver in a matrix organization. Ability to work independently in a fast-paced environment and to handle multiple, competing priorities. Ability to navigate complex HR data structure. Ability to identify, drive and/or participate in implementing process improvement activities. Advanced Excel skills (pivot table, v-lookup, etc.) Preferred: U.S. Workday payroll system experience (highly preferred). Certified Payroll Professional (CPP) preferred. Experience with ServiceNow case management system preferred. Core Capabilities Include: Living customer centricity through your day-to-day interactions (incl. needs anticipation, cultural awareness, managing one's response). Demonstrating end-to-end accountability (incl. big picture and impact understanding, engaging others to ensure a successful outcome). Demonstrating problem-solving (incl. active listening, critical thinking, process improvements). Having a growth mindset (incl. taking risks and experimenting, seeking new learning opportunities, asking and giving feedback). Collaborate and partner with business, HRIT, local stakeholders to support strategy, design, and processes that deliver North America objectives. Includes analysis, process harmonization, improvements, system innovations, enhancements, functionality. Please note: Resumes must be submitted in English, as our interview panel may include participants from outside your local country. Roche is an Equal Opportunity Employer. Roche