Job Description

Property Manager

Overview

We are seeking a results-driven Property Manager to oversee the daily operations, financial performance, and resident satisfaction of a thriving apartment community. This role requires a hands-on leader who can balance business objectives with creating a welcoming and well-maintained living environment. Success in this position comes from building a motivated team, maintaining exceptional curb appeal, maximizing occupancy, and managing the property’s budget with precision. Evening or weekend availability may be required based on operational needs.

Key Responsibilities

Community Presentation & Maintenance

• Regularly tour the property to ensure all areas are clean, safe, and visually appealing.
• Partner with the maintenance team to coordinate repairs, preventative maintenance, and timely apartment turns.
• Ensure all amenities, landscaping, and exterior areas reflect the highest standards of quality.
• Oversee all value add projects and renovations while providing timely updates to leadership team.

Leasing & Resident Experience

• Lead efforts to maintain strong occupancy through effective marketing, leasing strategies, and renewal programs.
• Stay informed about market trends and nearby competition to optimize pricing and promotions.
• Support the leasing team with training, goal setting, and sales performance oversight.
• Build strong resident relationships through clear communication and prompt service, including attending or hosting resident events as needed.

Financial & Administrative Management

• Prepare and manage the property’s annual budget, closely monitoring income and expenses.
• Oversee rent collection, enforce lease terms, and manage delinquency in accordance with applicable laws.
• Approve invoices and vendor contracts, seeking cost-effective solutions when possible.
• Produce timely and accurate reports on property operations, occupancy, and financial performance.

Team Leadership

• Recruit, train, and mentor on-site staff, setting clear expectations and providing regular performance feedback.
• Foster a collaborative environment that encourages accountability, initiative, and professional growth.
• Ensure all operations follow company policies, procedures, and compliance requirements.

Additional Duties

• Step in to support leasing or maintenance operations during peak times or staffing shortages.
• Recommend and implement operational improvements that enhance efficiency and resident satisfaction.
• Maintain awareness of property safety and risk management practices.

Qualifications

• Proven 3-5 years minimum experience managing a multifamily property.
• Prior experience with overseeing renovations preferred.
• Strong leadership and communication skills with the ability to inspire a team.
• Knowledge of property management software, budgeting, and fair housing laws.
• Customer service mindset with problem-solving abilities.

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