Job Description

Job Description

Job Description

Description:

Summary:

The Server position is trained in all F&B service areas including restaurant, snack bar, beverage cart, and banquets.

Maintain a positive, cheerful and friendly demeanor with customers and co-workers. Efficiently serve food in a friendly and courteous manner and follow the service sequence and standards of the club according to the training manual. Follow all Touchstone safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.

Essential job functions:

• Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils.
• Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
• Responds to additional Transmits orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests of member/guest requirements by inquiring of needs; observing dining process.
• To efficiently serve food in a friendly and courteous manner. To follow the service sequence and standards of the club according to the training manual.
• To have complete knowledge of all menu items including preparation of those items.
• To ensure that food preparation and presentations are proper throughout the guests dining experience. Proper timing and coordination with the kitchen for timely food deliveries.
• To ensure proper set up and maintenance of the kitchen service stations, both hot and cold lines. Including condiment area, soup area and dessert area. All plates dollied, stacked and ready.
• To ensure sufficient set-ups for service area, service trays are clean and neatly stacked, bread plates and napkins are prepared and stacked, condiments are clean and ready for each service delivery.
• To assist in dining room clearing tables and resetting when business demands. Adjusting for missing silverware.
• Adherence to schedules and attendance at all service and pre-shift meetings.
• To work as a team member with the kitchen staff, the expeditor, the servers, server assistants and Supervisors.
• To assure that food preparation and presentation are proper throughout the guests dining experience.
• Obtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host person; returning change or credit card and signature slip to patrons
• To assist in the set up and breakdown of the buffets if applicable.
• Perform any work-related items as required by supervisor or manager.
• Preform other duties as requested

Physical Demands:

• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 30 pounds without assistance.

Qualifications:

• State required alcohol seller server certification and food handling certification
• Requires ability to frequently lift/move up to 30lbs.
• Previous cash handling experience required.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the co-worker. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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