Job Description

Join to apply for the Site Reliability Engineer role at HappyRobot Join to apply for the Site Reliability Engineer role at HappyRobot About HappyRobot HappyRobot is a platform to build and deploy About HappyRobot HappyRobot is a platform to build and deploy AI workers that automate communication. See a demo Our AI workers connect to any system or data source to handle phone calls, email, messages… We target the logistics industry which relies heavily on communication to book, check on, & pay for freight. Primarily working with freight brokers, 3PLs, freight forwarders, shippers, warehouses, & other supply chain enterprises and tech startups. We raised a Series A round from a16z and YC and we’re growing very fast . We're looking for rockstars with a relentless drive, unstoppable energy, and a true passion for building something great—ready to embrace the challenge, push limits, and thrive in a fast-paced, high-intensity environment. About The Role We're looking for a Site Reliability Engineer to take the lead on scaling our operational resilience as we grow. You’ll own the stability, observability, and debugging workflows that keep our systems running smoothly. You'll be the go-to person for untangling complex failures in real time, designing tools that turn chaos into clarity, and helping us shift from reactive to proactive operations. This is a high-impact, high-trust role where you’ll shape how reliability is done - reducing incident load, building internal tooling, and directly improving developer focus and system uptime. If you love getting to the root of hard problems and making systems (and teams) stronger, this is your moment. Must-Have 1+ years of hands-on experience debugging production systems (logs, traces, incidents, etc.) Strong problem-solving skills and ability to dive into unfamiliar backend codebases Comfort with Python and Go for reading code and writing small tools/utilities Familiarity with observability and monitoring tools (e.g., Datadog, Prometheus, Sentry) Clear, calm communication under pressure — especially during live incidents Nice-to-Have Experience working with distributed systems or services at scale Built or maintained internal tooling for on-call teams or reliability workflows Familiarity with deployment pipelines, CI/CD, or infra-as-code Experience improving system observability (e.g., custom metrics, traces, log pipelines) Why join us? Opportunity to work at a high-growth AI startup, backed by top investors. Fast Growth - Backed by a16z and YC, on track for double-digit ARR. Top-Tier Compensation - Competitive salary + equity in a high-growth startup. Ownership & Autonomy - Take full ownership of projects and ship fast. Work With the Best - Join a world-class team of engineers and builders. The personal data provided in your application and during the selection process will be processed by Happyrobot, Inc., acting as Data Controller. By sending us your CV, you consent to the processing of your personal data for the purpose of evaluating and selecting you as a candidate for the position. Your personal data will be treated confidentially and will only be used for the recruitment process of the selected job offer. In relation to the period of conservation of your personal data, these will be eliminated after three months of inactivity in compliance with the GDPR and legislation on the protection of personal data. If you wish to exercise your rights of access, rectification, deletion, portability or opposition in relation to your personal data, you can do so through security@happyrobot.ai subject to the GDPR. For more information, visit By submitting your request, you confirm that you have read and understood this clause and that you agree to the processing of your personal data as described. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Engineering and Information Technology Industries Software Development Referrals increase your chances of interviewing at HappyRobot by 2x Get notified about new Site Reliability Engineer jobs in San Francisco, CA . Novato, CA $98,400.00-$145,620.00 7 hours ago Hayward, CA $100,000.00-$150,000.00 5 months ago San Francisco, CA $150,000.00-$250,000.00 11 months ago Software Engineer, Deployment & Observability San Francisco, CA $150,000.00-$250,000.00 5 days ago Site Reliability Engineer (SRE, Remote US) San Francisco, CA $120,000.00-$160,000.00 3 months ago San Francisco, CA $119,000.00-$161,000.00 6 days ago San Francisco, CA $125,000.00-$175,000.00 2 weeks ago San Francisco, CA $120,000.00-$150,000.00 3 hours ago San Francisco, CA $105,600.00-$198,000.00 4 days ago Platform Engineer — Infra / Reliability Specialist San Francisco, CA $150,000.00-$300,000.00 9 months ago San Mateo, CA $150,000.00-$185,000.00 1 day ago San Mateo, CA $150,000.00-$185,000.00 1 day ago San Francisco, CA $130,000.00-$250,000.00 2 weeks ago Foster City, CA $160,000.00-$190,000.00 3 months ago San Mateo, CA $150,000.00-$185,000.00 1 day ago San Mateo, CA $150,000.00-$185,000.00 1 day ago San Francisco, CA $145,000.00-$195,000.00 2 months ago San Francisco, CA $133,800.00-$200,600.00 6 days ago San Francisco, CA $150,000.00-$300,000.00 9 months ago San Francisco, CA $135,000.00-$159,000.00 22 hours ago San Francisco, CA $200,000.00-$240,000.00 2 weeks ago We’re unlocking community knowledge in a new way. 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