Job Description

Job Description

Job Description

JOB SUMMARY

The Ski Valet & Shuttle Driver is a key member of the resort's guest-facing operations, responsible for delivering exceptional customer service while assisting guests with their ski equipment and providing safe, reliable transportation around the resort.

• Greets guests warmly and provides attentive, professional service.
• Maintains organized and clean ski storage areas, ensuring equipment is handled safely.
• Prepares and sets up ski racks and equipment areas before and after operating hours.
• Offers guidance on equipment handling, and Deer Valley's resort conditions.
• Helps guests with gear transport and walking assistance on slippery surfaces.
• Works closely with the concierge and Front Desk teams to meet guest needs promptly.
• Operates resort shuttles or vans safely and professionally following all local and resort regulations.
• Transports guests between lodging, parking lots, and other resort destinations.
• Assists guests with loading and unloading equipment from the shuttle.
• Maintains shuttle cleanliness, fuel levels, and conducts basic safety checks before and after shifts.
• Reports mechanical concerns promptly to transportation management.
• Provides friendly commentary, local knowledge, and support to ensure a smooth and enjoyable ride.
• Maintains a commitment to safety and adherence to all resort and transportation protocols.
• Regular, reliable attendance and punctuality is a key component of this position.
• Maintains a professional appearance in accordance with Company standards; wears the appropriate uniform or attire.
• Maintains open and effective communication with team members and management.
• Attends and participates in team meetings.
• Adheres to established safety and emergency procedures and protocols, this includes Company, federal, and state specific regulations and guidelines.
• Completes all required Company training/compliance courses as assigned.
• Adheres to Company standards and maintains compliance with all policies and procedures.
• Performs other related duties and responsibilities as assigned.

• High school diploma or equivalent.

• A minimum six (6) months of experience in related field required.
• No supervisory experience required.

This position does not include any supervisory responsibilities.

• Driver's Licenses (non-commercial) - must be state-specific.

This position requires the capability to understand and follow both oral and written directions, as well as the ability to communicate effectively with others in English and interact successfully with internal and external customers.

• Ability to remain calm and helpful under pressure or during peak traffic times.
• Proficient in time management; the ability to effectively organize and manage multiple priorities.
• Recognizes an emergency situation and takes appropriate action.
• Emotional intelligence and interpersonal skills, with the ability to build strong working relationships with team members at all levels.
• Ability to work scheduled shifts, follow all timekeeping policies, and comply with federal, state, and local labor regulations, including those related to meal and rest breaks
• Ability to adjust effectively to evolving work environments and shifting customer (internal/external) requirements.
• Strong situational awareness and attention to detail.
• Able to work independently, and as part of a team.
• Able to maintain a positive and professional working environment.
• Fosters a culture of excellence.
• Able to work effectively in a culturally diverse environment and support diversity and inclusion within the organization.

• No travel required.

• Stooping: Bending body downward and forward by bending spine at the waist. Specifically, if it is to a considerable degree and requires full motion of the lower extremities and back muscles.
• Crouching: Bending the body downward and forward by bending leg and spine.
• Reaching: Extending hand(s) and arm(s) in any direction.
• Standing: Particularly for sustained periods of time.
• Walking: Moving about on foot to accomplish tasks. Specifically, for long distances or moving from one work site to another often.
• Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward, or outward.
• Pulling: Using upper extremities to exert force in order to draw, haul, or tug objects in a sustained motion.
• Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Specifically, if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
• Grasping: Applying pressure to an object with the fingers and palm.
• Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication and to make the discriminations in sound.
• Close Vision: Clear vision at 20 inches or less. Required to perform an activity such as preparing and analyzing data, transcribing, viewing a computer terminal, extensive reading or visual inspections.
• Distance Vision: Clear vision at 20 feet or more. Required to perform an activity where the seeing job is arm's reach or beyond.
• Peripheral Vision: Ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point.
• Depth Perception: Ability to judge distances and spatial relationships (three-dimensional).
• Focus Ability: Ability to adjust the eye to bring an object into sharp focus.
• Heavy Work: Work that requires constant walking or standing and involves the ability to lift or move objects weighing up to 50 pounds on a regular basis and up to 100 pounds on occasion. Activities often include significant physical exertion such as pushing, pulling, climbing, or working in physically demanding conditions.

• Extreme Cold, Outdoor: Exposure to weather-related extreme temperatures, wind, rain, and/or snow with no effective protection from the cold.

This job description provides a general overview of the work performed, including the typical responsibilities and level of duties associated with this position. It should not be construed as an exhaustive list of tasks or obligations for any individual team member. This description does not alter the employment relationship between the Company and its team members.

The Essential Job Functions, Physical Requirements, and Work Environment characteristics outlined are intended to reflect the requirements needed to perform the essential functions of this role effectively. Management retains the authority to modify, adjust, or revoke job duties and responsibilities as needed, and to make reasonable accommodations to enable qualified team members to fulfill the essential functions of their roles.

The Company is an Equal Employment Opportunity (EEO) employer and is committed to providing a work environment free from discrimination and harassment. All employment decisions are made based on merit, qualifications, and business needs without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status/characteristic in accordance with applicable federal, state, and local laws.

Employment is contingent upon successful completion of a background check, conducted in accordance with applicable law. A prior conviction does not automatically disqualify you; factors such as the nature of the offense and job-related requirements will be considered.

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